About the job

The Playvox WFM continues to grow globally, as part of that growth we are looking for a passionate Automation Quality Engineer. This is a key role as we continue to grow and offer an expanding portfolio of integrations with world leading SaaS platforms for Customer Service Engagement. The successful candidate will be involved in the design, creation, and maintenance of a scalable platform for testing our APIs and UI.

The ideal person is someone that is keen to get involved in a small, and fast paced team environment. You will work closely with our talented team of Engineers and Product Owners to help coach quality into everything we do with a “shift left” mindset. Success will be measured by putting in place processes and frameworks to accelerate our cycle time in the product, and helping reduce the defect rates both in product development and production.

You will be empowered to show your innovative thinking both at the application and infrastructure level, making this a challenging and dynamic job. We’re looking for someone who is a proactive thinker who loves to solve problems. Someone who takes accountability, builds trust and easily networks with people of all backgrounds. This role can be located in Sydney or elsewhere in Australia for the right applicant.

We encourage you to apply even if you may not meet every requirement in this posting. We value diversity and our environment is supportive, challenging and focused on the consistent delivery of high quality, meaningful work.

Role description

As an Automation Quality Engineer, you will:

  • You will partner with product and engineering teams to understand business needs, find the right solution to a problem, and ensure quality is in every feature.
  • You have a pragmatic approach to quality and are experienced at risk based testing approaches and can guide product and engineering to make informed decisions.
  • You will be responsible for choosing the right test automation frameworks based on our technology stack built on AWS and exposing APIs in Node JS, with an Angular UI.
  • Experienced in testing distributed, asynchronous systems that use a variety of data stores such as MySQL, Mongo etc..
  • You will identify technical requirements and deliver solutions within a distributed team working remotely.
  • Good communication skills and able to translate requirements into testing solutions and select the right approach based on the use case.


We are looking for experience in the following skills and qualifications:

  • BS/MS degree in Software Engineering, Computer Science, Information Technology discipline or a related field.
  • Minimum of 3+ years of hands-on experience as Automation Engineer or similar positions in engineering or implementing solutions on AWS. ( Instead of a degree, minimum of five years related work experience)
  • Strong hands-on focus and comfortable getting into the details while working with engineers.
  • Experience working in a Cloud Native environment.
  • Solid knowledge of SQL, databases, and other data tools
  • Hands on experience with development resources; GitHub, containerization and deployment tools
  • Multiple languages but JavaScript primarily.
  • CI/CD - automation
  • Quality mindset and is able to coach engineers and product owners.

The following skills will be considered a plus:

  • Experience with distributed systems and microservice architecture
  • Experience with data visualization tools (grafana, datadog etc)

About Playvox

We’re a global and remote-friendly company with talent hubs all over the world. We have Playvoxers based in Manizales, Silicon Valley, Las Vegas, London, Barcelona, Santiago, San Paulo, as well as right across Australia (to name a few).

Playvox is a fast-growing technology start-up, with a category-defining workforce management product aimed at customer service environments. We are here as a serious competitor and disrupter in the mid-market for workforce management with rapid uptake in customers spanning various industries and ranging in size from approximately 50 seats to approximately 1000.

Why join Playvox?

In this fast-paced period of growth, it is genuinely an exciting time to be a Playvoxer. We are a high-energy, global collective that loves to celebrate wins, lift each other up and recognise each other’s contributions. We strive for excellence in every interaction, all whilst enjoying the little things along the way.
To name a few of our Playvoxer perks, they include:

  • Training and learning opportunities
  • Wellness hours
  • Remote working

If you’re ready to contribute to a fun and driven team thorugh this challenging yet rewarding opportunity, we’d love to hear from you! APPLY TODAY!

Please note: Due to high volume of applications, we will be contacting shortlisted applicants only.