Playvox



This is a full-time remote role. We welcome candidates from:

AZ – 1. Arizona 2. CA - California 3. CO - Colorado 4. DC - District of Columbia 5. FL - Florida 6. GA - Georgia 7. IN - Indiana 8. KS - Kansas 9. MA - Massachusetts 10.MI - Michigan 11. MN – Minnesota 12. MO - Missouri 13. NC - North Carolina 14. NV - Nevada 15. NY - New York 16. PA - Pennsylvania 17. TX - Texas 18. UT - Utah 19. WI - Wisconsin - 20.VA - Virginia.

ABOUT PLAYVOX:

We believe that a great customer experience starts with people! Playvox provides cloud native, digital first Workforce Engagement Management software comprising seven modules, Workforce Management, Quality, Coaching, Performance, Learning, Motivation and Customer AI. Our solutions are designed to get the very best out of your workforce, while improving every part of your customer and employee engagemen

Playvox is looking for a well-rounded, detail-driven marketer with a “can do” attitude,
who is not afraid to get their hands dirty. As a Product Marketing Manager for Playvox
QM, you are helping to drive go-to-market strategy by activating strategic plays and
creating compelling content. You create and tell inspirational stories bridging business
and technology narratives. You measure success by our ability to mature deals to
closure through these marketing programs.
In this role, you will think strategically and execute with a purpose in an exciting and
dynamic technology space. The perfect candidate has the ability to work collaboratively
and deliver results in a matrixed environment and enjoys interacting cross functionally.
Successful candidates will have a passion for numbers, will be data driven and love
taking the complex and making it simple.

Responsibilities:
Understanding the technical details of our Quality Management suite of products,
including how our product works, is configured, and is deployed, and
subsequently communicating the value for the end user
Experience in conducting market analysis, developing market messaging, and
communicating benefits
Working with our internal technical and product teams to help develop and
articulate product use cases that address customer needs while maintaining
consistency of our overall product messaging and positioning
Conducting in-depth competitive research and analysis to create accessible
competitive content for the field. Competitive research expertise required.Representing the voice of the customer and providing customer and market
insights to Sales, Customer Success, Product Management, and Marketing
teams
Developing both sales and technical content to drive product awareness and
influence purchase
Creating scalable sales tools that articulate Playvox’s value proposition, including
case studies, presentation decks, videos, and other customer/prospect-facing
collateral
Applying product expertise to be an effective resource for sales in closing deals
and growing accounts
Working with our channel partners to develop compelling sales content, demos,
sales training, and enablement activities
Ability to prioritize and manage multiple simultaneous projects with multiple
stakeholders in a dynamic, fast-paced environment
Strong understanding of market and buyer dynamics
Strong verbal, written, and presentation skills to communicate complex technical
and product capabilities in a compelling, accessible manner
Proven ability to develop strong relationships and comfortably interact with
executive-level management
Excellent project management skills and attention to detail
Driven focus towards having an impact and producing results
Outstanding interpersonal skills with collaborative working style
Self-motivated and able to take initiative without needing a high level of
supervision
Demonstrated ability to work independently and adapt your style to rapid
organizational and platform change
Requirements:
3+ years in a product marketing or technical marketing role with a SaaS companyBA/BS Degree
Knowledge of Quality Management products required
Knowledge of contact center, workforce engagement management products
and/or CRM tools preferred
Previous work enabling partners and direct sales teams preferred
Experience creating hands-on demos preferred
Ability to develop and deliver effective sales training materials, making it easy for
sales to understand our product offerings and key positioning
Entrepreneurial spirit and confidence to pick up and lead new projects
Proven track record in performing well in a fast-paced environment and crafting
compelling positioning, thought leadership content and sales assets
Willing to travel to support on-going activities and key opportunities (up to 25% of
the time based on need and pending current COVID-19 restrictions)

Playvox embraces diversity and equal opportunity in a serious way. We are committed
to building a team that represents a variety of backgrounds, perspectives, and skills.
The more inclusive we are, the better our work will be. If there is anything we can do to
create a more comfortable interview experience for you, please let us know.