We believe that a great customer experience starts with people! Playvox provides cloud native, digital first Workforce Engagement Management software comprising seven modules - Workforce Management, Quality, Coaching, Performance, Learning, Motivation and Customer AI. Our solutions are designed to get the very best out of your workforce, while improving every part of your customer and employee engagement.

Due to rapid company growth, our Australia based team is now looking for a like-minded QA Engineer to join us as key contributors during this exciting growth phase. Our Aussie team is small but fast evolving and pull together to produce and deliver amazing client outcomes.

About the role

You will work closely with our talented team of Engineers and Product Owners to help coach quality into everything we do with a “shift left” mindset. Success will be measured by putting in place processes and frameworks to accelerate our cycle time in the product, and helping reduce the defect rates both in product development and production.

You will be empowered to show your innovative thinking both at the application and infrastructure level, making this a challenging and dynamic job. We’re looking for someone who is a proactive thinker who loves to solve problems. Someone who takes accountability, builds trust and easily networks with people of all backgrounds. This role can be located in Sydney or elsewhere in Australia for the right applicant.

As a QA Engineer, you will:

  • partner with product and engineering teams to understand business needs, find the right solution to a problem, and ensure quality is in every feature.
  • have a pragmatic approach to quality and are experienced at risk based testing approaches and can guide product and engineering to make informed decisions.
  • be responsible for choosing the right test automation frameworks based on our technology stack built on AWS and exposing APIs in Node JS, with an Angular UI.
  • be experienced in testing distributed, asynchronous systems that use a variety of data stores such as MySQL, Mongo etc..
  • identify technical requirements and deliver solutions within a distributed team working remotely.
  • have good communication skills and be able to translate requirements into testing solutions and select the right approach based on the use case.

About you

We are looking for experience in the following skills and qualifications:

  • BS/MS degree in Software Engineering, Computer Science, Information Technology discipline or a related field.
  • hands-on experience as an Automation Engineer or similar positions in engineering or implementing solutions on AWS.
  • Strong hands-on focus and comfortable getting into the details while working with engineers.
  • Experience working in a Cloud Native environment.
  • Solid knowledge of SQL, databases, and other data tools
  • Hands on experience with development resources; GitHub, containerization and deployment tools
  • Multiple languages but JavaScript and Typescript primarily.
  • Experience with automation frameworks such as Cypress (for UI) & k6 (for Performance).
  • CI/CD - automation
  • Quality mindset and is able to coach engineers and product owners.

The following skills will be considered a plus:

  • Experience with distributed systems and microservice architecture
  • Experience with data visualization tools (grafana, datadog etc)

We encourage you to apply even if you may not meet every requirement in this posting. We value diversity and our environment is supportive, challenging and focused on the consistent delivery of high quality, meaningful work.

Why join Playvox?

In this fast-paced period of growth, it is genuinely an exciting time to be a Playvoxer. We are a supportive, high energy global collective that loves to celebrate wins, lift each other up and recognise each other’s contributions. We strive for excellence in every interaction, all whilst enjoying the little things along the way.

A few of our Playvoxer perks include:

  • Training and learning opportunities
  • Monthly wellness hours program
  • Complete remote working
  • Additional paid leave for your birthday and Playvoxsary (work anniversary)

If you’re ready to contribute to a driven and supportive team through this challenging yet rewarding opportunity, we’d love to hear from you! APPLY TODAY!

Please note: Due to high volume of applications, we will be contacting shortlisted candidates only