Playvox

We believe that a great customer experience starts with people! Playvox provides cloud native, digital first Workforce Engagement Management software comprising seven modules - Workforce Management, Quality, Coaching, Performance, Learning, Motivation and Customer AI. Our solutions are designed to get the very best out of your workforce, while improving every part of your customer and employee engagement.

Due to growing customer demand, our Australia based team is now looking for a passionate Senior Salesforce Engineer to join us as a key contributor as we continue to expand our WFM product. Our Aussie team is small but fast evolving and pulls together to produce and deliver amazing client outcomes.

Role Description

You will work closely with our VP, Engineering, VP Product and a talented team of product owners, engineers, designers, and other stakeholders within an Agile environment to deliver on a product vision to create a unique workforce management experience. As an integral part of the team, you will aim towards taking the application into the next generation of sophistication and creating an intuitive experience for our customers.

To succeed in this role you will be agile and retrospective, and not afraid to identify what we’re doing wrong so we can fix it, and what we're doing right so we can make it even better. You are impact and delivery driven.

As part of our engineering team, you’ll be helping us to deliver an exciting product. This role is diverse with plenty of growth potential and the ability to learn several cross-domain skills.

You’ll join our team and will:

  • Work in cross-functional product teams responsible for the discovery, delivery and validation of product features.
  • Bring your opinion to design decisions, code reviews and building high-quality software with automated tests and documentation
  • Collaborate with product managers and our customer success team to realise our product vision.

The ideal person is someone that is keen to get involved in a small, and fast paced team environment. You will need to be prepared to dig in, and do what is required to ensure success.

Key Responsibilities:

  • Key technology partner with the Product Owner of WFM Platform Apps
  • Own the strategic technical direction of Salesforce WEM Application with engineering and product leadership
  • Work with partner consultancies to deliver high quality applications on a regular cadence to the Salesforce App exchange.
  • Engage with broader technical partners and customers to achieve successful outcomes

Skills and experience:

  • Salesforce developments experience including APEX triggers & Workflows, Lightning Web components & Visual Force Pages, Aura Components, Salesforce Integration patterns, Salesforce Sales Cloud
  • Strong understanding of Salesforce data model and data architecture principles
  • Knowledge of CI/CD approach and practice
  • Cloud infrastructure experience is an advantage, especially with AWS services
  • Good grasp of knowledge related to integrations
  • A relevant degree or tertiary qualifications in Computer Science or Software Engineering
  • Preferable:
    • Designing & constructing APIs, including handling external APIs (RESTful & SOAP) and other types of 3rd party systems integrations
    • Experience working with senior stakeholders and/or C-Level executives
    • Comfortable working outside of Salesforce in broader cloud environments to build integrated end to end solutions.
    • Knowledge of modern cloud architectures in particular APIs, messaging, streaming etc.

We encourage you to apply even if you may not meet every requirement in this posting. We value diversity and our environment is supportive, challenging and focused on the consistent delivery of high quality, meaningful work.

Why join Playvox?

It is genuinely an exciting time to be a Playvoxer. We are a supportive, high energy global collective that loves to celebrate wins, lift each other up and recognise each other’s contributions. We strive for excellence in every interaction, all whilst enjoying the little things along the way.

A few of our Playvoxer perks include:

  • Training and learning opportunities
  • Monthly wellness hours program
  • Summertime Flex-time program
  • Remote working + monthly office days
  • Additional paid leave for your birthday and Playvoxsary (work anniversary)

If you’re ready to contribute to a driven and supportive team through this challenging yet rewarding opportunity, we’d love to hear from you! APPLY TODAY!

Please note: Due to high volume of applications, we will be contacting shortlisted candidates only