Playvox


Sales Development Representative

We believe that a great customer experience starts with people! Playvox provides cloud native, digital first workforce engagement Management software comprising seven modules, Workforce Management, Quality, Coaching, Performance, Learning, Motivation and Voice of the Customer. Our solutions are designed to get the very best out of your workforce, while improving every part of your customer and employee engagement. platform integrates data from the leading cloud-based vendors such as Zendesk, Salesforce, Kustomer, Talkdesk, and Five9.

The main purpose of the SDR role with Playvox is to research the market and book meetings with potential clients that are a good fit for our
software solutions

SENIORITY LEVEL:
Individual Contributor

EMPLOYMENT TYPE:
Full-time

RESPONSIBILITIES:
●Understand Playvox software solutions and effectively communicate the value to
the target market.

●Analyze the target market to identify prospects based on characteristics such as
economic activity, structure, financial capacity, and others. Identify the
departments and specific individuals in charge of making decisions for Contact
Center operations.

●Contact prospects through emails, social networks, and phone calls to introduce
Playvox's value proposition.

●Schedule and assign a discovery call between the Prospect and an Account
Executive. Follow-up on schedule meetings as required.

●Follow-up with Prospects who have shown an interest in Playvox to generate
personalized content according to their requirements.

●Re-engage with Prospects who didn’t attend a scheduled discovery call.

DESIRED QUALIFICATIONS:
1 year of SDR/Sales experience,

Able to speak Fluent English

Experience with Hubspot and Salesforce

Outreach is a plus , experience building sequences is a plus, experience carrying a quota is also a plus.

BASIC SOFT SKILLS:
●Internal / external
customer-oriented

●Continuous learning.

●Adaptation to change.

●Commitment.

●Teamwork.

●Initiative and autonomy.

ESSENTIAL KNOWLEDGE:
●Marketing

●Customer Service

WE OFFER:

● Competitive Salary

●Commission

● Health, Vision and Dental

● 401K

● Unlimited Paid Time Off

● Summertime Flextime

● Wellness hours program