Playvox

Account Executive

We believe that a great customer experience starts with people! Playvox provides cloud native, digital first workforce engagement Management software comprising seven modules, Workforce Management, Quality, Coaching, Performance, Learning, Motivation and Voice of the Customer. Our solutions are designed to get the very best out of your workforce, while improving every part of your customer and employee engagement. platform integrates data from the leading cloud-based vendors such as Zendesk, Salesforce, Kustomer, Talkdesk, and Five9

Responsibilities:

● Meet and exceed monthly revenue/quota - demonstrated knowledge and execution of the Playvox sales process / Sandler methodology.

● Develop a territory sales strategy to ensure consistent achievement of objectives, both short- and long-term.

● Build lasting, meaningful relationships with peers, management, and prospect/partner community

● Build and align with the Playvox sales plan. Develop and own the regional market segmentation and designated focus/targeted accounts

● Foster internal relationships, provide the support and teamwork necessary to manage accounts and close deals

● Communicate forecast data - accurately and realistic to the management team.

● Embrace and exhibit the corporate values of Playvox. Be a good human.

● Provide meaningful feedback, prioritize customer needs or requests to empower engineering and other functional areas with the right direction, market needs.

● Consistent high activity to generate your own pipeline for success.

Requirements:

● 10+ years of mid-market / contact center experience preferred.

● 8+ years of SaaS desirable.

● Superior English communication skills. Fluency in a second language is a plus.

● Demonstrated success in selling SaaS-based solutions, managing complex sales processes. Sales Hunter - excellent prospecting skills.

● Understand the contact center market and maintain a passion for this fast-paced business segment.

● Demonstrated track record in the planning, development, and implementation of a successful territory plan.

  • Proficiency in Hubspot and Salesforce CRM

● Demonstrated track record to grow revenues and close net-new business.

● Excellent communication and presentation skills

● Negotiation and contract experience.

● Thrive in a fast-paced, dynamic startup environment