Sales Development Representative
We believe that a great customer experience starts with people! Playvox provides cloud native, digital first workforce engagement Management software comprising seven modules, Workforce Management, Quality, Coaching, Performance, Learning, Motivation and Voice of the Customer. Our solutions are designed to get the very best out of your workforce, while improving every part of your customer and employee engagement. platform integrates data from the leading cloud-based vendors such as Zendesk, Salesforce, Kustomer, Talkdesk, and Five9.
The main purpose of the SDR role with Playvox is to research the market and book meetings with potential clients that are a good fit for our
software solutions
SENIORITY LEVEL:
Individual Contributor
EMPLOYMENT TYPE:
Full-time
RESPONSIBILITIES:
●Understand Playvox software solutions and effectively communicate the value to
the target market.
●Analyze the target market to identify prospects based on characteristics such as
economic activity, structure, financial capacity, and others. Identify the
departments and specific individuals in charge of making decisions for Contact
Center operations.
●Contact prospects through emails, social networks, and phone calls to introduce
Playvox's value proposition.
●Schedule and assign a discovery call between the Prospect and an Account
Executive. Follow-up on schedule meetings as required.
●Follow-up with Prospects who have shown an interest in Playvox to generate
personalized content according to their requirements.
●Re-engage with Prospects who didn’t attend a scheduled discovery call.
DESIRED QUALIFICATIONS:
● 1 year of SDR/Sales experience,
● Able to speak Fluent English
● Experience with Hubspot and Salesforce
● Outreach is a plus , experience building sequences is a plus, experience carrying a quota is also a plus.
BASIC SOFT SKILLS:
●Internal / external
customer-oriented
●Continuous learning.
●Adaptation to change.
●Commitment.
●Teamwork.
●Initiative and autonomy.
ESSENTIAL KNOWLEDGE:
●Marketing
●Customer Service
WE OFFER:
● Competitive Salary
●Commission
● Private Health Insurance
● Dental Insurance
●Income Protection benefits
● Pension benefits: up to 6 % in contributions
●Flexible savings
● Paid Time Off
● Summertime Flextime
● Wellness hours program