We believe that a team of supportive, open and persistent people can accomplish amazing things together. We’re now looking for new members of the PlayVox family. If you are open to experience a new way to work we invite you to apply and be part of our growing team as a Sales Development Representative in our Manizales Office.

PlayVox builds software that allows customer service and support teams to track and improve the quality of their customer interactions and customer experience at scale. Having clients worldwide has allowed us to put together an amazing and diverse team of people. At PlayVox we hope to provide our employees with all the necessary tools and motivational drivers, as we care for their welfare and want to have the best working environment possible.

We currently have two offices, one of them located in Manizales, Colombia and our second office located in Silicon Valley.

About this Job position:

As a Sales Development Representative, your role is to do advanced market research, lay the foundation for PlayVox Sales by engaging with prospects and customers, helping them understand the value of PlayVox, and moving them forward in the sales process. As PlayVox's first point of contact, you play a key role in building the PlayVox brand, creating a great first impression, and building momentum for not only the sales team but the company as a whole.


  • High-Level English writing and speaking proficiency

  • Ability to understand customer requirements and identify potential

  • Ability to multi-task, prioritize, and manage time effectively

  • 1 year working in a high-pace sales or marketing environments

  • Previous call center experience

  • Availability to work in our Manizales Office.

Qualities desired:

  • Supportive: Works collaboratively

  • Open: Eager to learn

  • Persistence: Relentless desire to succeed and win

  • Extremely organized, methodical

  • Goes the extra mile


  • Identify hundreds of companies, every week who would make quality sales targets for PlayVox

  • Send customized email outreach to targets and engage with prospective leads to schedule calls for the sales team

  • Generate qualified demos and outbound opportunities by phone and email

  • Eventually be able to close deals and develop sales strategy